The Department Store
335-337 The Parade
Beachtown
Auckland 1111
Ph: 09 889 8899
Email: thedepartmentstore@email.com.nz
Web: thedepartmentstore.com.nz
3rd May 2016
Jack Simpson
jacksimpson@email.com.nz
Dear Mr. Simpson,
Thank you for emailing me on 3rd May. I am really sorry if you feel disrespectful to my sales staff. The young man who served for you is Max and I am very sorry for her response was to just roll her eyes and say, “Whatever”. The manager said the staff member had been warned and had further customer service training.
I apologize once again for any inconvenience caused.
Yours sincerely,
Kane
Customer complaint - Footwear
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